Impersonate a User

Some users are able to impersonate other users. This can be for educational reasons, such as impersonating a user during training to show off how the solution will actually appear for the trainees.

Note:  

  • You cannot download files to your computer while impersonating a user.

  • Impersonating a user is not the same as previewing a user. Previewing a user allows you to see your project changes in your solution as they would appear for the intended user, such as security changes. Impersonating a user allows you to experience Studio as that user, such as viewing the user’s unshared projects and analyses. For more information about previewing, see Preview the Solution as a User.

  1. On the global navigation bar, click Tenant.
  2. In Users, select the user you want to impersonate.
  3. Click View As in the upper-right corner and click Impersonate User (Read & Write) or Impersonate User (Read Only).

    Result: A new tab opens with you signed in as the impersonated user.

  4. To end the session, close the tab.

Tip: Any changes that you make while impersonating another user are logged and can be viewed by downloading the application logs in Tenant > Users > More button > Download Application Logs.

Additional capabilities for impersonating a user

To impersonate a user, both the impersonator and the impersonated user must be assigned profiles with specific additional capabilities. The following table describes the additional capabilities for user impersonation.

Additional capability Description
Impersonate

Ability to impersonate users that may be impersonated. This is assigned to users that can impersonate other users, such as support users.

Note: Service Partners and Embedded Partner Administrators can assign this additional capability in an administrating tenant to analytic tenant profiles.
Read Impersonated

Allow support user to impersonate this user in a read-only capacity. The impersonator will not be able to make any changes to the user's work, including projects and analyses. This is assigned by administrators.

Note: Service Partners and Embedded Partner Administrators cannot assign this capability to analytic tenant users. Only analytic tenant administrators can assign this capability to analytic tenant users.
Write Impersonated

Allow support user to impersonate this user and make changes as the user. This is assigned by administrators.

Note: Service Partners and Embedded Partner Administrators cannot assign this capability to analytic tenant users. Only analytic tenant administrators can assign this capability to analytic tenant users.