Supported Browsers and System Requirements

Find out which browsers and technical specifications are required to use the solution.

Supported browsers

Visier is designed to work with the following browsers:

Web browsers Versions
Google Chrome (Recommended) Latest
Microsoft Edge Latest

Tip: Can I use Visier in multiple tabs?

Yes! If you want to use Visier in more than one tab, such as to use the Explore room in one tab and the Compare room in a different tab, use the Duplicate option in your browser tab. This allows you to maintain the same Visier session and work in different tabs. If you open a new tab and paste in a Visier URL, Visier interprets this as a new session and ends your previous session, requiring you to sign in again. Visier also creates a new session if you open a shared link from an email.

To use multiple Visier sessions, you can: 

  • Open a private window, such as Incognito mode in Google Chrome, and sign in to Visier again.
  • Use different browsers, such as one session in Google Chrome and another session in Microsoft Edge.

If you're an administrating tenant, and you want to open multiple tabs to view analytic tenants, we recommend that your code clean up prior tabs to avoid authentication errors. For more information, see Handle multi-tenant sessions.

Visier is designed to work with the following mobile browsers:

Mobile browsers Versions
Safari Latest

Note:  

  • The mobile browser experience is limited to content consumption. Content creation (authoring analyses) and content exploration (adding filters or changing visual items) can only be done on the desktop experience. For more information, see Visier Mobile Browser Experience.
  • The Explore room, Compare room, Captures room, Data Exports room, and Visier People Planning are not available on mobile.

Supported operating systems

Visier is designed to work with the following operating systems:

  • Microsoft Windows 10
  • macOS

System requirements

Your computer must meet the following minimum technical specifications to run and use Visier:

  Requirements
Memory
  • Minimum: 8GB
  • Recommended: 16GB
Resolution
  • Minimum: 1366x768 pixels
  • Recommended: 1920x1080 pixels
Internet Connection Speed
  • Download: 25 Mbps
  • Upload: 20 Mbps

Your computer must have the following programs installed to use some of the solution features:

  • A PDF viewer
  • Microsoft Powerpoint

    • Exports will be downloaded in the PPTX format

    • Template uploads to Visier must be in the PPT format

  • Microsoft Excel (2013 and 2016)
  • Tableau Desktop 2021.1.2 or later