Vee Logs

The logs track information about the questions your users are asking.

Overview

Tracking question logs will help you understand the usage of Vee in your organization. As part of user management, download the logs to monitor user activity and the types of questions users are asking.

The log is generated as a .xlsx file and contains two sheets with the following information.

Note:

Visier will keep logs for 6 months. Log entries older than 6 months will expire and not be available for export.
Recent log entries may not be included in the export as they will take some time before they are registered in the system.

Queries sheet

The queries sheet provides information about the individual questions asked.

Column	Description
Time (UTC)	The time the question was asked in Coordinated Universal Time (UTC).
Client Type	The type of client application that made the request. For example, web or ms-teams
User	The email address of the user who asked the question.
Question	The question that was asked in natural language.
Query	The translated query that Vee used to answer the question. If Vee failed to understand the question or return a response, this value is empty.
Thread	The chain of questions.
Status	Whether or not the question was answered. For example, success or error
Error Reason	If the Status is error, this is the reason the question could not be answered.
Processing Time (ms)	The time it took for the query to be processed in milliseconds.

Feedback sheet

The feedback sheet provides information about the usage of the Helpful button or Wasn't Helpful button and comments.

Column	Description
Time (UTC)	The time the feedback was given in Coordinated Universal Time (UTC).
Client Type	The type of client application that made the request. For example, web or ms-teams
User	The email address of the user who gave the feedback.
Is Approved	Whether the feedback was a thumbs up (true) or thumbs down (false).
Thread	The chain of questions.
Queries	The translated queries for each question in the thread.
Description	The comment that the user gave with the thumbs down response.

Download the logs

Do one of the following:
Option
Do this
In the global workspace
On the global navigation bar, click Tenant, and then click the Users tab.
In a project
On the navigation bar, click Security > Users.
Click the More button > Download Vee Logs in the upper-right corner of the Users room.
In the Download Vee Logs dialog, select the date range for the log.
Click Download.
Result: The log is generated as an .xlsx file and automatically begins downloading.

Option	Do this
In the global workspace	On the global navigation bar, click Tenant, and then click the Users tab.
In a project	On the navigation bar, click Security > Users.