Customize Vee Sample Questions

Add, remove, or edit the sample questions for Vee for Partners.

Overview

Vee provides a set of pre-written sample questions upon entering the conversation interface, allowing users to quickly ask a question. As an administrator, you have the ability to customize these sample questions and assign them to specific user groups. This ensures that users see only relevant questions aligned with their data access and permissions. For example, if you assign 10 questions to a user group, and the conversation interface displays six, users will see six random questions from those 10. If no questions are assigned to a user group, users will see six random questions from the complete list of available sample questions. Users can access the full list of sample questions by clicking the More sample questions button .

You can:

• Add, edit, hide, and delete questions.
• Add questions to user groups.

Limitations:

• Question categories cannot be created or modified.

Workflow

To customize the sample questions in Studio:

1. In a project, on the navigation bar, click Model > Vee.
2. Make your changes.
3. When finished, publish your project to production. For instructions, see Publish Project Changes.

Customize questions

You can create and manage questions in the Sample questions tab.

Add a question

1. Click Add sample question in the upper-right corner of the Sample questions tab.

   

2. In the Question category page of the New question dialog:
   1. Select the category the question belongs to.
   2. Click Next.
3. In the Question content page of the New question dialog:
   1. Enter the question text.
   2. Show or hide the question using the Visible in Vee toggle.
   3. Add the question to user groups.

4. When finished, click Create.

   Result: The question is added and appears in the Sample questions tab.

Change the question text

1. Select the question in the Sample questions tab.
2. Edit the question text in the Info panel.

   

Change the question category

1. Select the question in the Sample questions tab.

2. Select the category the question belongs to in the Info panel.

   

Change the visibility of a question

1. Select the question in the Sample questions tab.
2. Click the Visible in Vee toggle in the Info panel to show or hide the question.

   

Delete a question

1. In the Sample questions tab, click the More actions button next to the question.

   

2. Click Delete.