What is Workplace Dynamics?

Enhance productivity and workforce effectiveness through Workplace Dynamics.

Workplace Dynamics will help you understand how people and teams work together to improve productivity. It leverages continuous active and passive feedback to:

• Produce actionable insights that help people work better together and maximize their productivity.
• Reveal the human truths that are dangerously hidden in organizations, including burnout, risk of exit, and underutilized talent.
• Provides continuous insights to everyone in the organization, enabling them to become better teammates, managers, and partners.

To access Workplace Dynamics and improve your individual performance and contribution, click Personal Insights on the navigation bar.

What is active and passive feedback?

Workplace Dynamics leverages continuous active and passive feedback to enhance productivity and workforce effectiveness.

Active feedback

Employees are sent weekly surveys that ask them to reflect on their employee experience and provide peer feedback to the people they work closest with. With an employee's active participation, managers will get a better understanding of the working environment and identify collaboration problems and issues impacting employee sentiment so they can take action to support their teams. Additionally, employees will get immediate and actionable feedback on how they can improve collaboration to increase their personal impact.

Passive feedback

Workplace Dynamics will analyze the collaboration data including emails, messages, reactions, and other data from corporate collaboration platforms that are generated during employees’ work and workplace interactions. Passive feedback provides an understanding of employee wellbeing and burnout, allowing us to identify what level of wellbeing the employee is in. Natural language processing will also allow you to track changes in the tonality of communications over time (conflicts, positive, and negative sentiment).

What types of questions are employees asked?

Every week, employees are asked a selection of questions which can be divided into two categories: employee experience and collaboration effectiveness.

Employee experience

Questions in the employee experience category deal with wellbeing, collaboration enablers, and performance enablers. Data from these questions provide insight into an employee's motivations, how they feel about the organization, stress levels, and the potential causes of frustration.

Collaboration effectiveness

Questions in the employee efficiency category give employees the chance to provide peer feedback to the people they work closest with and deal with recent collaboration experiences, styles, and skills. Responses to these questions are used to calculate a collaboration feedback score, identify the collaboration styles that an employee embodies, and determine the collaboration skills that an employee has or needs to work on.

What data is used?

Workplace Dynamics uses survey data (active feedback), collaboration data (passive feedback), and demographic data to generate insights.

Survey data

Metrics are generated from employee responses to weekly surveys. The survey includes individualized questions about the company and coworkers such as collaboration styles and wellbeing.

Collaboration data

Collaboration data includes emails, messages, reactions, and other data from corporate collaboration systems that are generated during employees’ work and workplace interactions. For emails, organization's will select if the full message with metadata and content is processed.

Demographic data

Demographic data includes name, email address, employee ID, title/position, organization structure, department/group, location, manager, manager email, gender, hire date, termination date, termination reason, time zone, tenure, and birth date.

Privacy and information security

Issues of privacy and information security are fundamental considerations for analytical systems.

Our products have been designed with privacy in mind:

• You have the option of turning on aggregate thresholds in Studio to determine the minimum group size used for aggregated responses.
• Workplace Dynamics does not store email and message content. We do not provide access to the collaboration data to anyone. Instead, a special semantic vector is stored, which cannot be used to restore the text, numbers, names, and other factual information contained in the original message.
• Workplace Dynamics does not analyze sources of personal data such as personal emails, calendars, or social networks.