How Employee Wellbeing Is Measured

Learn how Workplace Dynamics measures employee wellbeing through passive feedback.

It is often impossible to measure an individual's level of wellbeing or burnout by simply looking at their outward behavior. Even if you ask employees how they feel through self assessment tests, you might not get an accurate answer as individuals may not be self-aware or hide the truth. To address these issues, Visier relies on objective, passive feedback to determine an employee's level of wellbeing.

Workplace Dynamics will analyze the collaboration data including emails, messages, reactions, and other data from corporate collaboration platforms that are generated during employees’ work and workplace interactions to measure the wellbeing levels of your employees and help you identify signs of possible burnout.

The wellbeing model uses 16 communication parameters to measure and evaluate an employee's behavioral patterns. Parameters include the:

  • Number of messages produced in a week
  • Sum of all working hours of an employee during a week
  • Time of the first activity within the week
  • Time of the last activity within the week
  • Median value of the start of the working day

The Wellbeing index visual is the result of this analysis.

The Wellbeing Index visual shows:

  • Visier Wellbeing Index: Represents the employee's stage of wellbeing or burnout.
  • Wellbeing zone: The stage of wellbeing or burnout the employee is in based on the changes to the Visier Wellbeing Index over time.

The Visier Wellbeing Index is a metric that ranges from -100 to 100, where a higher value indicates better wellbeing. A value of zero or lower means signs of burnout have been detected in the employee's behavioral patterns. Each employee is categorized into a wellbeing zone based on how the Wellbeing Index changes over time.

The wellbeing zones are:

  • High level of wellbeing: The Visier Wellbeing Index is greater than 50.
  • Low level of wellbeing: The Visier Wellbeing Index is greater than 0 and less than 50.
  • Early burnout: The Visier Wellbeing Index is less than or equal to 0.
  • Late burnout: The Visier Wellbeing Index is less than or equal to -50.

Note:  

  • It takes some time for the model to analyze the collaboration data to understand how employees normally behave. For example, we cannot provide an accurate measurement of an employee's wellbeing if they have just joined your organization because there is not enough historical data.
  • The Visier Wellbeing Index does not represent the probability that the employee will leave the organization.

Employees can access the Visier Wellbeing Index visual in Personal Insights. For more information, see Personal Insights.