Medallia

Visier can retrieve data through this connector if the following requirements are met.

Note: Beta This is a beta connector. If you are interested in using this connector, please contact your Customer Success Manager.

For more information about the data that is retrieved through this connector, see Connector Definitions.

Prerequisites

  • Create an integration user in Medallia.

Integration user

Create an integration user in your source system and assign it the appropriate security access so that Visier can retrieve your source data through this user.

Access

Description

View Data from Query API

Assign the View Data from Query API permission to the integration user.

Connector credentials

You need to provide the following credentials to Visier so that we can retrieve data from your source system. To provide your credentials in Visier, see Set Up Data Connectors.

Credential

Description

Example

Domain name

The name associated with your Medallia domain.

visierconnectors

Instance URL

The URL associated with your Medallia instance.

connectors.apis.sbx.sea1.medallia.com

Client ID

The integration user’s username.

IntegrationUser

Client Secret

The integration user’s secret key.

af293c02ff722fa0bc6c0eba62d93044

Data files

The Medallia data connector retrieves Employee Survey data for use in Visier. For other data, you must provide that data through alternative methods such as SFTP or Visier’s other data connectors. For more information about sending data to Visier, see File Upload.

How the connector loads data

Initially, data connectors retrieve a full history for each subject to generate an initial history of events. In each subsequent data retrieval, each connector handles the data load differently.

  • Full load: All data from the source system is loaded into Visier.
  • Delta load: Only changed data is loaded into Visier. A delta load may take either the entire history or a specific number of years of history for each changed record.
  • Snapshot load: All data at a particular point in time. A snapshot load does not contain historical records or show changes over time.
  • Partial load: A subset of data is loaded into Visier.

This connector retrieves snapshot data for a particular date and time.