Vee Logs
The logs track information about the questions your users are asking.
Overview
Tracking question logs will help you understand the usage of Vee in your organization. As part of user management, download the logs to monitor user activity and the types of questions users are asking.
The log is generated as a .xlsx file and contains two sheets with the following information.
Queries sheet
The queries sheet provides information about the individual questions asked.
Column |
Description |
---|---|
Time (UTC) |
The time the question was asked in Coordinated Universal Time (UTC). |
Client Type |
The type of client application that made the request. For example, web or ms-teams |
User |
The email address of the user who asked the question. |
Question |
The question that was asked in natural language. |
Query |
The translated query that Vee used to answer the question. If Vee failed to understand the question or return a response, this value is empty. |
Thread |
The chain of questions. |
Status |
Whether or not the question was answered. For example, success or error |
Error Reason |
If the Status is error, this is the reason the question could not be answered. |
Processing Time (ms) |
The time it took for the query to be processed in milliseconds. |
Feedback sheet
The feedback sheet provides information about the usage of the Helpful button or Wasn't Helpful button and comments.
Column |
Description |
---|---|
Time (UTC) |
The time the feedback was given in Coordinated Universal Time (UTC). |
Client Type |
The type of client application that made the request. For example, web or ms-teams |
User |
The email address of the user who gave the feedback. |
Is Approved |
Whether the feedback was a thumbs up (true) or thumbs down (false). |
Thread |
The chain of questions. |
Queries |
The translated queries for each question in the thread. |
Description |
The comment that the user gave with the thumbs down response. |
Download the logs
- Do one of the following:
Option
Do this
In the global workspace
On the global navigation bar, click Tenant, and then click the Users tab.
In a project
On the navigation bar, click Security > Users.
- Click the More button > Download Vee Logs in the upper-right corner of the Users room.
- In the Download Vee Logs dialog, select the date range for the log.
- Click Download.
Result: The log is generated as an .xlsx file and automatically begins downloading.